Privacy Policy

In the course of operating the Services, WhirlWind Technologies LLC ("NNIPA," "we," "us," or "our") collects or receives the following types of information, which may include personal information.

We collect contact information on our Services or through other methods of communication; contact information typically includes your name, email address, and any information you provide in messages to us. If you are accessing the SaaS Product, we also collect your username. We use such contact information for purposes such as registering you for an account, providing you with a demo of our Products, providing you with information about the Services, responding to your inquiries, sending you email alerts (including marketing emails), or providing you the Services.

NNIPA does not currently process online payments or subscription billing. If we introduce paid plans in the future, this Privacy Policy will be updated to describe what billing information we collect, how it is processed, and which third-party payment vendors we rely on before any such collection begins.

If you use our SaaS Product, we will have access to the User Data that you specify for the SaaS Product to query and the User Analytics generated from your use of it. We do not have access to any data in your source systems that you do not submit to the SaaS Product. The User Data is used to provide you the data analytics and management services through the SaaS Product.

Like most websites today, our web servers keep log files that record data each time a device accesses those servers, including when you access and use the SaaS Product. The log files contain data about the nature of such access, including the device's IP address, user agent string (e.g., operating system and browser type/version), referral URL (i.e., the external source by which you arrived at our Website or the SaaS Product), and the pages you've clicked on while on our Website or when using the SaaS Product (the "Usage Data"). We may use this Usage Data for purposes such as assisting in monitoring and troubleshooting errors and incidents, analyzing web traffic, fraud prevention and security, or optimizing the user experience.

We collect information using "cookie" technology. Cookies are small packets of data that a website stores on your computer's or mobile device's hard drive (or other storage medium) so that your computer will "remember" information about your visit. We use both 1st and 3rd-party session cookies and persistent cookies.

• Session Cookies: We use session cookies to make it easier for you to navigate our Services. A session ID cookie expires when you close your browser.
• Persistent Cookies: A persistent cookie remains on your hard drive for an extended period of time or until you delete it. You can remove persistent cookies by following the directions provided in your web browser's "help" file. To the extent we provide a log-in portal or related feature on our Services, persistent cookies can be used to store your login state so that you don't have to sign in more than once. Persistent cookies also enable us to track and target the interests of our visitors to personalize the experience on our Website and SaaS Product.

If you do not want us to place a cookie on your hard drive, you may be able to turn that feature off on your computer or mobile device. Please consult your browser's documentation for information on how to do this and how to delete persistent cookies. However, if you decide not to accept cookies from us, certain aspects of the Services may not function properly or as intended.

We use one or more third-party analytics services to evaluate your use of the Website and SaaS Product, as the case may be, by compiling reports on activity (based on their collection of IP addresses, Internet service provider, browser type, operating system and language, referring and exit pages and URLs, date and time, amount of time spent on particular pages, what sections of the Website and SaaS Product you visit, number of links clicked, search terms, and other similar usage data) and analyzing performance metrics. These third parties use cookies and other technologies to help collect, analyze, and provide us reports or other data. By accessing and using the Website or SaaS Product, you consent to the processing of data about you by these analytics providers in the manner and for the purposes set out in this Privacy Policy. For more information on these third parties, including how to opt out of certain data collection, please contact us at privacy@nnipa.com.

In an ongoing effort to better understand our users and the Website and SaaS Product, we might analyze Usage Data, User Data, and User Analytics output by the SaaS Product in aggregate form to operate, maintain, manage, and improve the Services. This aggregate information does not identify you personally. We may share this aggregate data with our affiliates, agents, and business partners. We may also disclose aggregated user statistics in order to describe the Services to current and prospective business partners and to other third parties for other lawful purposes.

Like many businesses, we hire other companies to perform certain business-related services. No mobile information will be shared with third parties/affiliates for marketing or promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. We may disclose personal information to certain types of third-party companies but only to the extent needed to enable them to provide such services. The types of companies that may receive personal information and their functions are: hosting services, technical assistance, database management/back-up services, usage analytics, email marketing platforms, customer service, and communications services. We may also disclose personal information to our parent companies, subsidiaries, affiliates, joint ventures, or other companies under common control in order to support the marketing and sale of our Products.

To help us provide our services, we may engage third-party service providers ("subprocessors") to process personal data on our behalf. These subprocessors perform services such as cloud hosting, email delivery, analytics, and customer support. For a current list of subprocessors, please contact us at privacy@nnipa.com.

In the event of a merger, dissolution, reorganization, or similar corporate event, or the sale of all or substantially all of our assets, we expect that the information we have collected, including personal information, would be transferred to the surviving entity in a merger or the acquiring entity. All such transfers shall be subject to our commitments with respect to the privacy and confidentiality of such personal information as set forth in this Privacy Policy. This policy shall be binding upon NNIPA and its legal successors in interest.

We are required to disclose personal information in response to lawful requests by public authorities, including for the purpose of meeting national security or law enforcement requirements. We may also disclose personal information to other third parties when compelled to do so by government authorities or required by law or regulation, including but not limited to in response to court orders and subpoenas.

You may opt out at any time from the use of your personal information for direct marketing purposes by emailing your request to privacy@nnipa.com or by clicking the "Unsubscribe" link located at the bottom of any NNIPA marketing email and following the instructions found on the page to which the link takes you. Please allow us a reasonable time to process your request. You cannot opt out of receiving transactional emails related to the Services.

We retain personal information we collect from you where we have an ongoing legitimate business need to do so (for example, to enforce our agreements or comply with our legal obligations). When we no longer have any such need, we will either permanently delete or anonymize it or, if this is not possible (for example, because your personal information has been stored in backup archives or is needed for regulatory or compliance purposes), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

NNIPA takes very seriously the security and privacy of the personal information that it collects pursuant to this Privacy Policy. Accordingly, we implement reasonable and appropriate security measures to protect your personal information in our possession from loss, misuse, and unauthorized access, disclosure, alteration, and destruction, taking into account the risks involved in processing and the nature of such data, and we comply with applicable laws and regulations. Please understand, however, that no security system is impenetrable. We cannot guarantee the security of our databases or the databases of the third parties with which we may share your information (as permitted herein), nor can we guarantee that the information you supply will not be intercepted while being transmitted over the Internet. In particular, email sent to us may not be secure, and you should therefore take special care in deciding what information you send to us via email.

We do not knowingly collect personal information from children under the age of 13 through the Services. If you are under 13, please do not give us any personal information. We encourage parents and legal guardians to monitor their children's Internet usage and to help enforce our Privacy Policy by instructing their children to never provide personal information without their permission. If you have reason to believe that a child under the age of 13 has provided personal information to us, please contact us at privacy@nnipa.com, and we will endeavor to delete that information from our databases.

Our servers are located in the US and elsewhere. Please be aware that your information may be transferred to, processed, maintained, and used on computers, servers, and systems located outside of your state, province, country, or other governmental jurisdiction where the privacy laws may not be as protective as those in your country of origin. If you are located outside the United States and choose to use the Services, you do so at your own risk.

Pursuant to Section 1798.83 of the California Civil Code, residents of California have the right to obtain certain information about the types of personal information that companies with whom they have an established business relationship (and that are not otherwise exempt) have shared with third parties for direct marketing purposes during the preceding calendar year, including the names and addresses of those third parties, and examples of the types of services or products marketed by those third parties. If you wish to submit a request pursuant to Section 1798.83, please contact us at privacy@nnipa.com. To learn more about your California privacy rights, please visit oag.ca.gov/privacy/privacy-laws.

NNIPA responds to "Do Not Track" settings and other related mechanisms at this time.

If you are a resident of Nevada, you have the right to opt out of the sale of certain personal information to third parties who intend to license or sell that personal information. You can exercise this right by contacting us at privacy@nnipa.com with the subject line "Nevada Do Not Sell Request" and providing us with your name and the email address associated with your account. Please note that we do not currently sell your personal information as sales are defined in Nevada Revised Statutes Chapter 603A.

You may have rights as to certain of your personal information that we may possess, including the right to know what such information we possess or the right to have us delete that information. To make a request pursuant to any such right, please contact us at privacy@nnipa.com.

The Services may contain links to third-party websites ("External Sites"). NNIPA has no control over the privacy practices or the content of any such External Sites. As such, we are not responsible for the content or the privacy policies of such External Sites. You should check the applicable privacy policy and terms of use when visiting any such External Sites.

This Privacy Policy is effective as of the last updated date stated at the top of this Privacy Policy. We may change this Privacy Policy from time to time with or without notice to you. By accessing the Services after we make any such changes to this Privacy Policy, you are deemed to have accepted such changes. Please be aware that, to the extent permitted by applicable law, our use of the information collected is governed by the Privacy Policy in effect at the time we collect the information. Please refer back to this Privacy Policy on a regular basis.

If you have questions about this Privacy Policy, please email us at privacy@nnipa.com with "Privacy Policy" in the subject line.